Leave The Helpdesk Behind By
Getting Your Degree!
Computer support specialists are in an extremely stable field – everyone needs help with their computers at some point or another. If you are one of these professionals, however, you probably know that it can also be a very frustrating job filled with answering lots of stupid questions. That is one of the main reasons why computer support specialists eventually move up to higher positions, such as computer systems analyst. Added bonus? With just a bachelor’s degree, you will make quite a bit more money.
- Some computer support specialists work for third-party firms that offer support to many different firms.
- Many of these professionals spend a lot of time on the phone helping customers.
- The computer systems design industry has the highest number of computer support specialists.
- This career has excellent job prospects and employment is expected to increase by 20 percent.
- Computer systems analyst positions are much less likely to be “offshored.”
- Many of these professionals work as consultants.
- Answer users’ questions on hardware or software issues.
- Make minor repairs to computers.
- Set up computers for employees.
- Determine what computer systems need to be in place to reach company goals.
- Improve work flow by expanding or adjusting computer systems.
- Research and develop programs that meet the needs of staff.
Last year, computer support specialists made an average of
Last year, computer systems analysts earned on average
Companies normally prefer that computer systems analysts have at least a bachelor’s degree. You have the choice of majoring in computer science, information science, applied mathematics, or engineering. With a degree in hand you should have excellent job prospects. IT degrees are commonly found offered completely online. So if you are currently a computer support specialist and want to move up within your company, you can do so without neglecting your current duties.
*All job data is collected from the Department of Labor and be found at these sites: http://online.onetcenter.org/ and http://www.bls.gov/bls/employment.htm.